2026
Rates and Charges
Our Schedule for
Standard Services
Our call‑out and labour rates follow a standard schedule based on the type of engineer required, the time of day, and the length of attendance. These rates ensure we can provide qualified engineers, the correct equipment, and a reliable response at any hour. Use the menu on the left to view the relevant rate category or download a full PDF copy of our 2026 schedule.
Our Schedule for
Call-Out Charges
Call‑out charges apply when an engineer is required urgently or outside planned work. Each call‑out includes the first hour on site, with additional time charged in hourly increments.
Normal working hours (08:00–17:00, weekdays)
- Call‑out including first hour: £155.00
- Additional on‑site hour or part thereof: £70.00
Out‑of‑hours (17:00–08:00 weekdays, 08:00–08:00 weekends)
- Call‑out including first hour: £200.00
- Additional on‑site hour or part thereof: £95.00
These rates cover travel, attendance, diagnostics, and initial stabilisation of the issue. Any further works or replacement parts are quoted separately.
All rates are subject to VAT at 20%.
All rates are subject to change without prior notice and are provided as a guide only. Final costs may vary depending on site conditions and the specific works required.